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Frequently Asked Questions
  1. Infinitely LOFT Support
  2. Purchases
  3. Try Then Buy

I sent back an item that I love! Can I buy it?

No, but it's very simple to Try-Then-Buy! You can re-closet the item you wish to buy. When you receive it, you can make the purchase with just a few clicks in the At-Home section of your Closet.

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Articles in this section

  • A garment I want is on the LOFT site, but not on Infinitely LOFT. When will you have it?
  • I sent back an item that I love! Can I buy it?
  • Can I buy a piece that I have not tried?
  • Can I use a different credit card than the one attached to my Infinitely LOFT account in order to pay for my purchase?
  • Why is the Buy option disabled for some items?
  • Where can I check the history of my item purchases?
  • I see a better price for an item on another website. Can I get the price matched?
  • Can I purchase a Try-Then-Buy item in a different size than the one I closeted?
  • Can I return a piece after I purchase it?
  • Will the items be discounted?
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Email: support@infinitelyloft.com

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(1-855-442-3388)

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