What happens if I send back fewer than three items?

If you’d like to keep an item, you can purchase it directly from the At-Home section of your Virtual Closet with just a few clicks. This is how it works:

Click on Buy Item below the item image in your At-Home section. Check the price. If you agree to it, go ahead and confirm the purchase. We will then charge the card we have on file for you, and the item is yours! We will move the item to your Purchase History section.

If you’re done with your items, please return all three pieces in the same pre-paid return bag. If you make a mistake and do not ship all items back in your pre-paid return bag, you may email us at support@InfinitelyLOFT.com to request a new return label. You will be responsible for finding a new return bag or box. Your next box will not be sent until you Return Notify these items or we receive them.

All three items must be purchased, Return Notified, or returned before your next box will ship.

Was this article helpful?
35 out of 42 found this helpful