Getting Started

Learn about Infinitely LOFT

• What is Infinitely LOFT?
• What is Infinitely LOFT’s size range?
• Is Infinitely LOFT shipping boxes during the COVID-19 pandemic?
• Will I earn ALL Rewards points for my subscription or pieces I buy through Infinitely LOFT?
• Where does Infinitely LOFT ship?
• Do you ship to military or diplomatic locations?

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Getting Started Guide

• How does it work?
• How do I subscribe?

Getting around the website

• Do you have a catalog?
• I gave you my e-mail address. When my does membership start?
• Can I view your collection without subscribing?

Plans & Pricing

• How much does Infinitely LOFT cost?
• How much does shipping cost?

Sizing Guide & Sizing Tool

• Can you help me find my size?

Gifting Program

• How can I pay for a gift subscription?
• How do gift subscriptions work?
• Who can purchase a gift subscription?
• How do I purchase a gift subscription?
• Do you offer gift subscriptions?

Referral Program

• How does the Infinitely LOFT Refer-A-Friend program work?
• Why didn’t I receive my referral reward credit?
• Is there a limit to how many friends I can refer?
• How soon will I receive my reward?
• What else will you send to my friend?

Our Clothing and Our Cleaning

• What are your cleaning standards?
• What precautions are you taking during the Covid-19 pandemic?
• What do you do with the clothing you take out of circulation?
• Can I wash something?