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Frequently Asked Questions
Infinitely LOFT Support
Shipping and Returns
Shipping and Returns
Shipment related
How do I receive my first box?
How long will it take for a box to get to me?
How frequently can I switch out items?
How long do I get to keep these items? Are there due dates?
Return process
Can I return an item to a LOFT Store?
What happens if I send back fewer than three items?
How do I exchange pieces?
How do I undo a Return Notification?
How do I return the items? What happens if I lost a return label?
How do I Return Notify items?
Shipping delay?
What do I do if I didn’t receive my box?
What do I do if my box is delayed?
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SUPPORT
Email:
support@infinitelyloft.com
Talk to us: Mon – Fri 10am – 6pm ET
(
1-855-442-3388
)
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