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Frequently Asked Questions
  1. Infinitely LOFT Support
  2. Account Management

Account Management

Pause Membership

  • Can I have my membership put on hold?

Account Cancellation

  • Can I cancel my membership at any time?
  • Do I get a refund if I cancel midway through a subscription month?
  • Do I need to return items after I cancel?
  • How do I cancel my membership?

Unsubscribe

  • How do I stop or unsubscribe from Infinitely LOFT promotional emails?

Update Information

  • How do I update shipping/billing information?
  • How do I update my address?

Password reset

  • What if I forget my password?
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Email: support@infinitelyloft.com

Talk to us: Mon – Fri 10am – 6pm ET

(1-855-442-3388)

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