Account Management

Pause Membership

• Can I have my membership put on hold for a short duration?

Account Cancellation

• Can I cancel my membership at any time?
• Do I get a refund if I cancel midway through a subscription month?
• Do I need to return items after I cancel?
• How do I cancel my membership?

Unsubscribe

• How do I stop or unsubscribe from Infinitely LOFT promotional emails?

Update Information

• How do I update shipping/billing information?
• How do I update my address?

Password reset

• What if I forget my password?